Lucerna: An AI-Native App That Sells Smarter
See how Bivoxo built Lucerna an AI-native shopping app, lifting repeat purchases by 65% and boosting average order value to record highs.
Project Breakdown
Engineering an AI-Native Shopping App for Lucerna
Lucerna, a fast-growing online fashion retailer, had a website that looked the part but performed like any other generic storefront. Customers browsed, compared a few items, and left without buying, because nothing about the experience felt personal. Their team suspected that generic product grids and one-size-fits-all recommendations were quietly capping their growth. Bivoxo stepped in to diagnose the real issue: this wasn't a marketing problem, it was a product problem that needed AI built into its core.
The impact on Lucerna was significant. Customers started buying more often, basket sizes grew steadily, and the brand finally felt differentiated in a crowded fashion market. This case study shows how embedding AI directly into the actual product, rather than bolting it on around the edges, lets e-commerce brands turn casual browsers into loyal, repeat customers and stand out from competitors stuck running generic, look-alike storefronts.
The key wins delivered for Lucerna include:
- Personalized product feeds tailored to every shopper.
- Higher conversion from genuinely relevant suggestions.
- An AI stylist that drives bigger, smarter basket sizes.
- A scalable architecture built for peak demand.
- A real, lasting edge over generic competitors.
"Bivoxo didn't just add a feature, they rebuilt how our entire app thinks from the ground up. The AI styling experience feels like having a personal shopper for every single customer."
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