Terms of Service

Last Updated: June 19, 2026

Welcome to Bivoxo! These Terms and Conditions ("Terms") govern your access to and use of Bivoxo's website, services, and deliverables (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and any policies referenced herein. If you do not agree to these Terms, you may not use our Services.

1. Acceptance of Terms

By accessing or using any part of the Services, you agree to be bound by this agreement. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" and "your" refer to that entity.

2. Services Description

Bivoxo provides software engineering and consulting services, including but not limited to full-stack web development, AI-native custom application development, and database architecture and modernization, delivered through project-based engagements, retainer plans, or custom agreements as described on our pricing page or in a separate written proposal.

3. Account Registration and Security

a. You may be required to register an account or provide information to access certain features of our Services. You agree to provide accurate, current, and complete information and to keep it updated.

b. You are responsible for safeguarding any login credentials and for all activity that occurs under your account. Bivoxo is not liable for any loss or damage arising from your failure to maintain the security of your account.

4. Payment Terms

a. Engagement Plans: If you subscribe to a [Bivoxo plan (e.g., Starter, Growth, Enterprise) or commission a custom project, you agree to pay all applicable fees as described on our pricing page or in your signed project agreement. All fees are exclusive of applicable taxes unless stated otherwise.
b. Billing Cycles: Fees for ongoing plans are billed monthly or quarterly, as selected by you, and are due in advance of each billing period.
c. Custom Projects: For one-off project-based engagements, payment terms, milestones, and deposit requirements will be specified in a separate Statement of Work (SOW) or signed project agreement, which takes precedence over this section for that specific project.
d. Late Payments: Invoices unpaid beyond their due date may be subject to a late fee and may result in pause of active work until payment is received, as further specified in your signed agreement.
e. Refunds: Fees already paid for completed work are non-refundable. Refunds for incomplete or undelivered work, if any, will be handled according to the terms specified in your signed project agreement.

5. Intellectual Property

a. Our Pre-Existing IP: All intellectual property owned by Bivoxo prior to or independent of your engagement — including our internal tools, frameworks, code libraries, processes, and methodologies — remains the exclusive property of Bivoxo. You may not use our intellectual property without prior written consent.
b. Your IP: Any intellectual property, data, branding, or materials you provide to us for the purpose of delivering the Services remains your property at all times.
c. Client Deliverables: Upon full and final payment for a project, custom code, designs, and deliverables created by Bivoxo specifically for you under that engagement will transfer to you as specified in your signed SOW or project agreement. Until full payment is received, all deliverables remain the property of Bivoxo.

6. Confidentiality

Both parties agree to keep confidential any non-public information disclosed by the other party, whether shared orally or in writing, that is designated as confidential or that would reasonably be understood as confidential given its nature. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

7. User Conduct

YYou agree not to: a. Use the Services for any unlawful purpose or in violation of these Terms. b. Interfere with or disrupt the integrity, performance, or security of the Services. c. Attempt to gain unauthorized access to our systems, networks, or any client deliverables not belonging to you. d. Engage in any activity that could damage, disable, overburden, or impair our servers or any networks connected to our Services.

8. Disclaimer of Warranties

The Services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Bivoxo does not warrant that the Services or any software delivered will be entirely uninterrupted, error-free, or free of all vulnerabilities.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Bivoxo, its affiliates, directors, employees, or contractors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages — including loss of profits, revenue, data, or goodwill — arising out of or related to your use of, or inability to use, the Services, even if advised of the possibility of such damages. Our total liability for any claim arising from these Terms or a specific engagement shall not exceed the total fees paid by you for the Services giving rise to the claim in the preceding three (3) months.

10. Indemnification

You agree to indemnify, defend, and hold harmless Bivoxo, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of any deliverable, or any content or data you provide to us.

11. Termination

Bivoxo may suspend or terminate your access to the Services at any time for breach of these Terms, non-payment, or as otherwise specified in your signed project agreement. Either party may terminate an ongoing engagement as specified in the relevant SOW or service agreement. Upon termination, you remain responsible for payment of all fees incurred prior to the termination date.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of that jurisdiction, unless otherwise agreed in writing.

13. Changes to Terms

Bivoxo reserves the right to modify these Terms at any time. If a change is material, we will provide at least 30 days' notice before the new Terms take effect. Continued use of our Services after changes take effect constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at::Bivoxo Remote-First — Operating Globally Email: bivoxo@gmail.com